Privacy Policy
This privacy policy explains how Cyfrowe Horyzonty Sp. z o.o. collects, uses, and protects your information when you use our online platform, services, or visit our site. We are committed to protecting your privacy and handling your data in an open and transparent manner, in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Information We Collect
We collect information to provide and improve our services. The types of information we may collect include:
Information you provide directly to us: This includes personal and business details you voluntarily submit when interacting with our service, such as when you contact us through forms, register for an account (if applicable), or communicate with us. This may include contact information, business details, and other information relevant to your inquiry or use of our services.
Information collected automatically: When you visit our site or use our service, we may automatically collect certain information from your device. This information may include your IP address, browser type, operating system, referring URLs, pages viewed, and device identifiers. This data helps us understand how you interact with our site and improve user experience and service performance.
Information from other sources: We may receive information about you from third parties, such as business partners, service providers, or publicly available sources, provided such data is obtained in compliance with applicable laws.
How We Use Your Information
We use the information we collect for various purposes, including:
To provide and maintain our services: Processing your information is necessary to deliver the services you request, manage your account (if applicable), and perform our contractual obligations.
To improve and develop our services: We analyze usage data to understand trends, troubleshoot issues, and develop new features and services that enhance your experience.
To communicate with you: We use your information to respond to your inquiries, provide customer support, and send you important updates or notifications related to our services.
For security and fraud prevention: We use information to protect our site, our services, and our users from fraudulent or malicious activity.
For legal compliance: We may use your information to comply with legal obligations, such as responding to lawful requests from public authorities.
For business operations: Including internal management, reporting, and audit purposes.
Legal Basis for Processing (Under GDPR)
We process your personal data based on one or more of the following legal grounds:
Your consent: Where you have given us clear consent to process your personal data for a specific purpose. You have the right to withdraw your consent at any time.
Performance of a contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
Legal obligation: Where processing is necessary for compliance with a legal obligation that we are subject to.
Legitimate interests: Where processing is necessary for our legitimate interests or those of a third party, and your fundamental rights do not override those interests. These legitimate interests may include improving our services, marketing, or security.
Sharing Your Information
We do not sell your personal information. We may share your information with third parties only in the following circumstances:
Service providers: We may share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as hosting, data analysis, payment processing, or IT services. These third parties are obligated to protect your information and use it only as necessary to provide the services requested by us.
Legal requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order, government request).
Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
With your consent: We may share your information with third parties when we have your explicit consent to do so.
Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
Data Retention
We retain your information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, as well as the applicable legal requirements.
Your Data Protection Rights (Under GDPR)
Depending on your location and subject to applicable law, you may have the following rights regarding your personal data:
The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal data under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to withdraw consent: Where processing is based on consent, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us using the details provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights).
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to collect and use information about you. This helps us understand how you use our site, improve your experience, and for advertising purposes. You can manage your cookie preferences through your browser settings.
Third-Party Links
Our site or services may contain links to third-party websites or services. This privacy policy does not apply to those third-party sites. We encourage you to read the privacy policies of any third-party sites you visit. We are not responsible for the privacy practices or content of these external sites.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us in writing at the following address:
Cyfrowe Horyzonty Sp. z o.o.
76 ulica Piłsudskiego
Floor 5
Wroclaw, Lower Silesian Voivodeship
53-444
Poland